Service Design Immersive 2019 • UX Agenda

Service Design Immersive 2019

workshop

Description

Service Design Immersive
Strengthen relationships with customers across every interaction, digital and beyond.
Great service experiences involve elegant orchestration of all the moments customers engage with your company, whether they are visiting a physical space, attending an event, calling an 800 number, or receiving an SMS alert. In this workshop, get acquainted with tools that will help you see your customer’s entire journey with your service clearly, identify ways to make it more seamless and delightful, and unite your organization in delivering on this vision.

Location

New York, United States

Details

Paid workshop
28 - 29 Jan, 2019
Duration: 2 day(s)