Power of Interview. Customer Interview Techniques • UX Agenda

Power of Interview. Customer Interview Techniques

Description

Learn how to obtain more quality insights from people during an interview with our interactive 4-hour workshop

Problem interview is one of the most powerful ways to learn actionable insights for your product or service. But you won’t get valuable information without preparation and using proper techniques.

This workshop will introduce you to different interview techniques and help you practice them all. You will learn how to overcome possible difficulties to get more quality insights from talking to people, whatever the project scope is.

This workshop will focus on open- and closed-ended questions, the 5 Whys technique, and the 5W+H technique.

What’s inside:
‣ Practical techniques and tricks for your next interview
‣ Real-life cases to practice interviewing skills
‣ Instant feedback
‣ Individual and team practice in a fun and playful way
‣ Access to an interactive chatbot to put the newly acquired skills to use
‣ Role-playing: you’ll have a chance to see the process from two different perspectives (as an interviewer and interviewee)

This event is part of these collections:

Location

Online

Details

80 – 95 USD
10 Nov, 2020
Duration: 1 day(s)
workshop submited by ybusel
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